Toy returns without losses: only approve what has a proven purchase
Check every return request against Nuvemshop sales, sort the daily queue and calculate the refund before you accept.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
- E-mailGmail, Outlook, your company e-mail or your own system (MCP or API)
The problem and the goal
Checks every toy return request against Nuvemshop sales before accepting it and only approves what has a proven purchase inside the window, logging the loss avoided.
ConfereCompra matches each toy return request against Nuvemshop sales and shows whether the item was bought in your store, the purchase date and the return window. FilaDeTrocas sorts the daily queue through Gmail and Google Sheets, splitting what is already proven, what is missing information and what should be declined. EstornoCerto calculates the exchange or refund amount and logs what was approved in Google Sheets so you can track the loss avoided.
The team in this Circle
Checks each return request against Nuvemshop sales and reports whether the purchase is from the store, the date and the return window
Needs: Nuvemshop, someone on the team to set the window (e.g. 30 days) and the exceptions
Sorts the daily return queue: what is already proven, what is missing information and what should be declined
Needs: the person in charge's email or Google Sheets
Calculates the exchange or refund amount and logs what was approved, to measure the loss avoided
Needs: Google Sheets, someone on the team to define how the refund is calculated
Toy returns without losses: only approve what has a proven purchase
How can I tell if a toy was bought in my store before accepting a return?
ConfereCompra compares the return request with the sales recorded in Nuvemshop and tells you whether a purchase exists, its date and whether it is still inside the window you set.
What happens when the customer has no order number?
FilaDeTrocas flags those cases as missing information and sends the request through Gmail to the person in charge, instead of accepting or declining on the spot.
Can I measure how much the store stops losing on invalid returns?
EstornoCerto logs every approved return and its calculated amount in Google Sheets, so you can follow the total accepted with a proven purchase and the value that did not go out.