Infor ERP integration with AI agents
Infor builds ERPs and industry-specific management systems, such as Infor LN, M3 and CloudSuite, used by manufacturers, distributors and hospitals of mid to large size. The agent connects through the Infor ION and Infor OS APIs, enabled for customers with credentials, with the scope defined with your IT team in the diagnosis.
What AI agents do with Infor
Late production orders
The agent follows orders in Infor and warns production planning when an order will miss the date promised to the customer, with the likely reason.
Delivery dates answered for sales
A salesperson asks when an order ships. The agent checks production and stock in Infor and answers with the real date.
Purchase requisitions with context
Requisitions above the approval limit reach the approver with price history, consumption and supplier, and the decision goes back to the ERP.
Plant indicators every morning
The head of manufacturing receives the previous day's output, scrap and downtime by line, consolidated from Infor.
Connect Infor once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Infor, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Infor and what it cost, all on record.
Ready-made AI teams for this work
Bank reconciliation team
Bank lines, Stripe payouts and ledger entries are matched each morning. You only see what did not match, with a reason.
Accounts payable team
Invoices arrive by e-mail and in shared folders. The team reads them, checks them and lines them up for your approval before the due date.
Collections team
Before and after each due date, customers get a clear reminder with a payment link. Disputes and promises to pay go to your team.
Cash flow forecast team
Every week the projection is rebuilt from your books, open invoices and bills, with a plain note on what changed and why.
Bookkeeping team
Transactions are categorized as they come in, receipts are matched, and the month-end close starts with a short list of questions.
Inventory planning team
Stock, sales and lead times are checked every day. You get a reorder list per SKU and a warning about what is not selling.
Often used together with Infor
Questions about Infor and AI agents
Does iTeam integrate with Infor?
Yes, through the Infor ION and Infor OS APIs, enabled for customers with credentials. What can be read and posted depends on the Infor product and is confirmed in the diagnosis.
Does the agent change production data?
Only with approval. The default is read-only, and postings go through a person with the authority to approve them, recorded in the audit trail.
Does it work with Infor installed on-premises at the plant?
Yes, when there is secure network access. Cloud and on-premises versions are assessed in the diagnosis.
