Feegow API: Schedule, Patients and Clinic Operations with AI Agents
Feegow is a clinic management system from Brazil and offers an API to connect the schedule and patient records to other systems. Clinics that want booking by WhatsApp, website or partners use it. Access is through a token issued for the clinic, with a scope agreed with Feegow.
What the Feegow API offers
Schedule
Look up available slots, and create, confirm and cancel appointments.
Patients
Search for and register patients with contact details.
Professionals and specialties
List doctors, specialties and locations.
Procedures and insurance plans
Look up procedures, prices and accepted health insurance plans.
Visit status
Track arrival, consultation and no-shows.
How to access the Feegow API
- With your company’s credentialsAuthentication uses an API token issued by Feegow for the clinic's account. The available permissions are set when access is granted.
- Health data is sensitive under Brazil's LGPD data-protection law: the agent does not access medical records unless needed.
- Confirm the API's limits and usage windows with Feegow.
- Messages to patients follow the WhatsApp Business rules.
What an iTeam agent does with the Feegow API
Appointment confirmation on WhatsApp
The day before, the agent confirms each appointment and updates the status in Feegow according to the reply.
Rebooking after a no-show
People who missed get a message with real free slots from the schedule, and the agent rebooks them.
Waiting-list fill-in
When an appointment is canceled, the agent offers the slot to those who asked for an earlier date.
Insurance and preparation questions
The agent answers whether an insurance plan is accepted and sends the preparation instructions for the procedure.
From the credential to the agent at work, with approval
Request the token from Feegow
Ask Feegow to enable the API for the clinic and confirm which features (schedule, patients) are in scope.
Store the access and limit what each agent does
Feegow access is registered in the iTeam vault. You choose which agents use it and what they can do (check the schedule, confirm and rebook), with a cost cap and a record of every call.
Run the pilot with approval
In the pilot, book and cancel an appointment with a test professional. The team approves sensitive actions and follows the call history in iTeam.
Ready-made AI teams that use Feegow
Questions about the Feegow API
Is the Feegow API free?
It depends on the clinic's plan and on the access Feegow grants. Confirm with Feegow's sales team whether there is an extra cost.
Do I need to write code to use the Feegow API with iTeam?
Not necessarily. iTeam's deployment team sets up Feegow access and each agent's actions from the documentation. IT only provides the credential and reviews the permissions.
Does the agent see the patient's medical record?
It does not need to. To confirm and rebook, the schedule and contact details are enough. The scope is defined with the clinic and recorded in the iTeam audit trail.
