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API guide · Healthcare, legal and real estate For partners and customers

Amplimed API: schedule, patients and clinic operations with AI agents

Amplimed is Brazilian clinic management software, with scheduling, patient records and billing. Integration with other systems is usually enabled by Amplimed for customers and partners, not as an open API. For iTeam, the most common uses involve the schedule and communication with patients.

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API guide

What the Amplimed API offers

Schedule

Query time slots and appointments, depending on what is enabled.

Patients

Patient registration data.

Visits

Status of appointments and attendance.

Billing

Billing data, depending on the module.

How to access the Amplimed API

  • For partners and customersCredentials issued by Amplimed to the clinic or partner. Confirm the format and scope with Amplimed.
  • Health data is sensitive under Brazil's data-protection law (LGPD): minimum access and logging.
  • The agent should not give clinical advice.
  • Confirm the enabled scope with Amplimed.

What an iTeam agent does with the Amplimed API

Appointment confirmation

The agent confirms appointments on WhatsApp the day before and frees the slot of anyone who cancels.

Booking by message

The patient asks for a time and the agent offers options from the schedule, with confirmation from reception.

Waiting list

When a slot opens, the agent notifies the patients on the list.

After the visit

The agent sends general guidance and return reminders, without addressing diagnosis.

From the credential to the agent at work, with approval

01

Request the integration

Ask Amplimed to enable access for your clinic.

02

Vault and minimum data

Store it in the iTeam vault; the agent reaches only the schedule and contact details, never medical records without need.

03

Test with approval

Messages to patients and schedule changes go through approval at the start.

Questions

Questions about the Amplimed API

Is the Amplimed API free?

It depends on your contract with Amplimed. There is no public API price; ask the vendor.

Do I need to write code to use the Amplimed API with iTeam?

Not necessarily. iTeam's HTTP tool reads the API documentation and learns the endpoints, and the deployment team sets up credentials, permissions and tests with you.

Does the iTeam agent access medical records through Amplimed?

Only if it is necessary and enabled. The recommendation is to limit the agent to the schedule and contact details, because health data is sensitive.

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