Tasy hospital system integration for AI agents that handle admin tasks
Tasy is Philips' hospital management system, used by hospitals and clinics in Brazil for electronic medical records, scheduling, insurer billing, pharmacy and administration. This page is for hospitals and clinics that operate in Brazil. The agent exchanges data with Tasy through the integration interfaces the hospital makes available, such as APIs and HL7 messages, always with a scope defined by IT and confirmed in the diagnosis.
What AI agents do with Tasy
Schedule confirmation and exam preparation
The agent reads the Tasy schedule and confirms with the patient on WhatsApp, sending the exam preparation instructions. Reschedules free the slot for the waiting list.
Insurer authorization with documents
For procedures that need authorization, the agent gathers the medical request, the insurance card and the reports and prepares the request to the insurer. The authorization team reviews and sends it.
Denial explained before the appeal
The agent compares the denial statement with the bill that was submitted and groups the reasons by insurer and department. Billing receives the list of what can be appealed.
Patients' administrative questions
Questions about opening hours, documents and location are answered by the agent with the facility's information. Any clinical question is passed to the care team.
Connect Tasy once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Tasy, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Tasy and what it cost, all on record.
Ready-made AI teams for this work
Often used together with Tasy
Questions about Tasy and AI agents
Does iTeam integrate with Tasy?
Yes, through the integration interfaces the hospital enables in Tasy, such as APIs and HL7. The scope is defined with the hospital's IT team in the diagnosis.
What about patients' health data?
The agent only accesses the fields each task needs, with permissions defined by IT, and every lookup is recorded in the audit trail, in line with LGPD, Brazil's data protection law.
Does the agent give medical advice?
No. It handles administrative tasks and passes any clinical question to the health team.
