Doctoralia Integration for AI Agents
Doctoralia is a platform for booking appointments and listing healthcare professionals. Doctors, clinics and patients use it to schedule visits. The agent works with the Doctoralia schedule through the partner integration and connected clinic systems, or through exported reports when there is no access. The scope is confirmed in the diagnosis.
What AI agents do with Doctoralia
Appointment confirmation
The day before, the agent messages the patient on WhatsApp to confirm. Anyone who cannot attend immediately gets new time options.
Filling an open slot
When a patient cancels, the agent notifies the people on the waiting list for that professional and fills the slot.
Questions before the visit
The agent answers questions about exam preparation, address, accepted insurance plans and documents, based on the clinic's rules.
Reviews and follow-up
After the visit, the agent reminds the patient of the recommended follow-up and passes negative reviews to the manager to handle.
Connect Doctoralia once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Doctoralia, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Doctoralia and what it cost, all on record.
Ready-made AI teams that use Doctoralia
Often used together with Doctoralia
Questions about Doctoralia and AI agents
Does iTeam integrate with Doctoralia?
Doctoralia offers integration for partners and clinic management systems. iTeam uses that path when it is available, or works with the clinic's own system and exported reports. We confirm in the diagnosis.
What about the confidentiality of health data?
The agent accesses only the schedule and the contact data it needs, and never medical records without express authorization. Every access and message is recorded in the audit trail, in line with Brazil's data-protection law (LGPD).
Does the agent give medical advice?
No. It handles scheduling, confirmations and administrative questions. Clinical questions go to the professional.
