Doctoralia API: calendar and clinic integrations with AI agents
Doctoralia offers calendar integration with partner clinic management systems, syncing time slots and bookings. Access is not open to any developer: it depends on a partnership or on a clinic system that is already integrated. iTeam works through that path or through the clinic's management system.
What the Doctoralia API offers
Calendar and time slots
Sync professionals' availability with the clinic's system.
Bookings
Receive and update appointments booked by patients.
Professionals and services
Keep services and addresses aligned.
Notifications
Receive alerts about new bookings and cancellations, in integrations that support them.
How to access the Doctoralia API
- For partners and customersIntegration credentials provided by Doctoralia to partners; for a clinic, the usual path is the management system that is already integrated.
- Health data is sensitive under data-protection law such as GDPR.
- There is no open API: validate the path before promising automations.
- Messages to patients follow the WhatsApp Business rules.
What an iTeam agent does with the Doctoralia API
Appointment confirmation
The agent confirms the next day's appointments on WhatsApp and updates the status in the calendar.
Rescheduling without a phone call
Patients who cannot attend receive open slots and reschedule in the conversation.
Questions outside opening hours
The agent answers questions about address, preparation and accepted insurance plans in the evening and on weekends.
No-shows under control
The agent measures no-shows by professional and by day and suggests changes to the confirmation routine.
From the credential to the agent at work, with approval
Map the clinic's integration
Check whether the clinic's management system already syncs with Doctoralia; if so, the agent connects through it.
Register the credential in the iTeam vault
The Doctoralia credential stays in the iTeam vault, out of prompts and spreadsheets. Each agent gets only the actions it needs (check the calendar, confirm and reschedule), and anything that writes data goes through approval.
Test with human approval
Before release, confirm a test appointment and see how it shows up in the calendar. In the first weeks, write actions stay under approval and everything is in the audit trail.
Ready-made AI teams that use Doctoralia
Questions about the Doctoralia API
Is the Doctoralia API free?
The integration depends on the clinic's plan with Doctoralia and on the partner system. Confirm the terms with Doctoralia.
Do I need to write code to use the Doctoralia API with iTeam?
Not necessarily. iTeam's HTTP tool learns the Doctoralia API endpoints from the documentation, and the deployment team sets up credentials, permissions and the process. Your team validates the result.
Does Doctoralia have a public API?
Not for any developer. The integration is built with partner systems; iTeam connects through the clinic's system or through the path that is enabled.
