Gmail integration for AI agents
Gmail is the email service of Google Workspace. Companies of every size use it to talk to customers, suppliers and internal teams. Gmail is a ready-made iTeam connector. The agent reads, sorts, drafts and sends email through Google's official API, with the access your administrator grants.
What AI agents do with Gmail
Shared inbox with no stalled queue
The agent reads the contact@ or finance@ inbox, sorts messages by subject and urgency, and opens a card in the matching Pipe. The team sees what arrived and who owns it.
Orders and invoices extracted from attachments
PDFs of purchase orders, invoices and receipts are read, and the data goes to the ERP or a spreadsheet. When a field is missing, the agent replies to the sender and asks for it.
Draft ready to review
For each customer email, the agent prepares a reply from the history and the company's documents and leaves it as a draft. A person reviews and sends, or you turn on automatic sending for simple topics.
Follow-ups that don't get forgotten
The agent spots proposals and quotes with no reply after a few days and suggests the follow-up. The salesperson approves with one click in Slack or in Gmail itself.
Connect Gmail once. The agents use it within your rules.
- Native connectorIt comes ready in the iTeam catalog: you authorize access and the agent starts using it.
- Each agent gets the right accessYou decide what each agent can read or do in Gmail, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Gmail and what it cost, all on record.
Ready-made AI teams that use Gmail
Outbound prospecting team
It finds the accounts that fit, reads what they are doing right now and writes a first message that sounds like it came from a person.
Accounts payable team
Invoices arrive by e-mail and in shared folders. The team reads them, checks them and lines them up for your approval before the due date.
Collections team
Before and after each due date, customers get a clear reminder with a payment link. Disputes and promises to pay go to your team.
Bookkeeping team
Transactions are categorized as they come in, receipts are matched, and the month-end close starts with a short list of questions.
Recruiting and screening team
Each application is read against the criteria you set, with a written reason. Recruiters decide; the team books the interviews.
Procurement and quotes team
Requests go out to suppliers, quotes come back into one table, and the approver sees price, terms and past orders before saying yes.
Often used together with Gmail
Questions about Gmail and AI agents
Does iTeam integrate with Gmail?
Yes. Gmail is a native iTeam connector, set up through your company's Google Workspace account. You choose which mailboxes the agent can read and whether it can send or only draft.
Does the agent read all my email?
No. Access is limited to the mailboxes and labels you allow, and the agent can stay in draft mode with no permission to send. Every read and send is recorded in the audit trail.
Does it work with a personal Gmail account?
The focus is business Google Workspace, where the administrator controls access. Personal accounts can be assessed during the diagnosis.
