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Linear integration with AI agents

Linear is a project and issue management tool for software teams, used to plan cycles, prioritize the backlog and track engineering and product work. The agent reaches Linear through the iTeam app catalog, using the official API, to create and update issues, read cycles and projects, and comment.

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What AI agents do with Linear

Customer feedback becomes an issue

Requests that arrive through support or sales are grouped by the agent and become Linear issues with context and the names of the customers who asked.

A backlog without duplicates

The agent finds similar issues, proposes merging them and flags those with no priority or no owner. The product manager approves the changes.

Cycle summary

At the end of each cycle, it writes up what shipped, what slipped and what changed in scope, based on Linear.

Customer told when it ships

When an issue tied to a customer is completed, the agent notifies the account owner so they can share the news.

How it works in iTeam

Connect Linear once. The agents use it within your rules.

  • In the app catalogAvailable in the iTeam app catalog, with the app’s own login and permissions per agent.
  • Each agent gets the right accessYou decide what each agent can read or do in Linear, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Linear and what it cost, all on record.

Often used together with Linear

Questions

Questions about Linear and AI agents

Does iTeam integrate with Linear?

Yes, through the iTeam app catalog, using the official Linear API.

Can the agent change priorities on its own?

You decide. A common setup allows issue creation and keeps priority or cycle changes behind human approval, all recorded in the audit trail.

Does it work together with GitHub?

Yes. The agent matches Linear issues with GitHub pull requests to show what is already in code.

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