Swile integration: AI agents for HR and benefits
Swile is an employee benefits company with a multi-benefit card for food, meals, mobility and more, used by HR teams to manage employee benefits. The agent connects through the Swile API when it is enabled for your company, or through report exports from the dashboard, with the scope confirmed in the diagnosis.
What AI agents do with Swile
Questions about the card
An employee asks in Teams how to use the mobility balance or when the top-up arrives. The agent answers with your company policy and the Swile rules.
Top-ups checked against payroll
Before the monthly order, the agent compares the list of top-ups with hires, terminations and leaves, and points out mismatches to HR.
New hires get benefits on time
At hiring, the agent prepares the employee's enrollment in Swile and follows up until the card arrives.
Benefit cost by department
From the exported reports, the agent consolidates spend by cost center and shows finance how it changed.
Connect Swile once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Swile, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Swile and what it cost, all on record.
Ready-made AI teams for this work
Recruiting and screening team
Each application is read against the criteria you set, with a written reason. Recruiters decide; the team books the interviews.
Employee HR help desk
Questions about time off, benefits and payslips get a correct answer from your handbook. Sensitive topics go straight to HR.
Payroll and timesheet team
Hours, overtime, leave and changes are checked every pay period, so the run goes out right the first time.
Performance review team
Feedback and goals are collected as work happens, so the review is written from facts and not from memory.
Often used together with Swile
Questions about Swile and AI agents
Does iTeam integrate with Swile?
The connection goes through the Swile API when it is available for your account, or through report exports from the dashboard. The exact scope is confirmed in the diagnosis.
Can the agent see how each employee spends their benefit?
That is not the idea. It works with top-ups and policies, and access to personal data follows HR profiles, with every access recorded in the audit trail.
Does the agent place the top-up order?
It prepares and checks the order. HR confirms the order and the payment.
