Zero late deliveries and no penalty fees
Track delivery windows, collect driver status on WhatsApp and total up penalty fees every week with AI agents connected to your ERP.
These are examples. Connect the tool your company already uses for the same job, your own system, or any other app through MCP or API.
Needs
- SpreadsheetGoogle Sheets, Excel, Airtable or your own system (MCP or API)
- MessagingWhatsApp, Instagram, Telegram, website chat or your own system (MCP or API)
The problem and the goal
14 trucks on the road; late deliveries are only discovered when the customer complains, and penalty fees hit almost every week. Goal: know a delivery is at risk before the window closes and cut penalty fees. Indicator: deliveries outside the window per week and penalty fees paid per month (target to be set with you).
This team watches every open delivery against its agreed window and raises the flag before the deadline slips, instead of you hearing about it when the customer calls. DriverCheckIn pulls status and proof from drivers over WhatsApp Business and updates the ERP (SAP, Omie or Protheus); DeliveryWindowWatch checks those updates against the schedule and marks what is at risk; PenaltyFeeReport adds up late deliveries and penalty fees each week, e-mails the operations lead and keeps the numbers in Google Sheets.
The team in this Circle
Checks every open delivery against its window and flags the ones at risk before they go late
Needs: the ERP (SAP / Omie / Protheus)
Collects status and proof from drivers on WhatsApp and keeps each delivery updated
Needs: WhatsApp Business (official Meta API), the ERP (SAP / Omie / Protheus)
Adds up late deliveries and penalty fees every week and shows where they come from
Needs: the ERP (SAP / Omie / Protheus) or the finance system, the operations lead's e-mail
Zero late deliveries and no penalty fees
How do I find out a delivery will be late before the customer complains?
The team compares every open delivery with its agreed window and flags the ones at risk, using the status drivers send on WhatsApp and the data in your ERP. The problem shows up while the truck is still on the road, not after the complaint.
Do I have to replace my ERP to use this?
No. The connections are built for transport and management ERPs such as SAP, Omie and Protheus, plus WhatsApp Business through Meta's official API. The team reads and updates what already lives in your system.
Can I see how much I pay in late-delivery penalty fees?
Yes. PenaltyFeeReport pulls the deliveries outside their window and the penalty fees recorded in the ERP or finance system every week and shows where they come from. The reduction target is set with you, with no guaranteed outcome promised.
