Workday API: people, HR and finance with AI agents
Workday offers web services and REST APIs to integrate data on people, jobs, organizations, absences, recruiting and finance. Large companies use them to connect Workday with payroll, identity and BI. Access is set up in the customer's tenant, with an integration user and security policies.
What the Workday API offers
Workers
Data on people, jobs, managers and organizations.
Absences and time off
Balances and absence requests.
Recruiting
Jobs, candidates and stages, depending on the modules you have.
Finance
Suppliers, invoices and journal entries, depending on the modules.
Reports as a service
Custom reports exposed for integrations.
How to access the Workday API
- With your company’s credentialsAn integration user in the tenant with specific security policies; the REST APIs use OAuth 2.0 with a client registered by the administrator.
- Use the test tenant before production.
- HR data is sensitive: limit fields and people.
- Writes to Workday should have human approval.
What an iTeam agent does with the Workday API
HR questions in Teams
An employee asks about their vacation balance or a policy and the agent answers with their own data.
Onboarding
When a hire is completed, the agent opens access and tasks in other systems, with approval.
Headcount report
The agent queries the report and sends the manager the month's movements.
Candidate screening
The agent summarizes applications for the recruiter to decide.
From the credential to the agent at work, with approval
Integration user
The Workday administrator creates the user and the API client with minimal policies.
Vault and scope
Store it in the iTeam vault and define which data each agent can see.
Test in the test tenant
Validate in the test environment before production, with approval on writes.
Ready-made AI teams for this work
Recruiting and screening team
Each application is read against the criteria you set, with a written reason. Recruiters decide; the team books the interviews.
Employee HR help desk
Questions about time off, benefits and payslips get a correct answer from your handbook. Sensitive topics go straight to HR.
Payroll and timesheet team
Hours, overtime, leave and changes are checked every pay period, so the run goes out right the first time.
Performance review team
Feedback and goals are collected as work happens, so the review is written from facts and not from memory.
Questions about the Workday API
Is the Workday API free?
API access is part of the Workday contract, with no separate public price. Check your contract.
Do I need to write code to use the Workday API with iTeam?
Not necessarily. iTeam's HTTP tool reads the API documentation and learns the endpoints, and the deployment team sets up credentials, permissions and tests with you.
Is the Workday API documentation public?
Part of the documentation is available to customers and partners in the Workday community, which requires a login.
