ZapSign API: automate e-signatures with AI agents
ZapSign is a Brazilian e-signature platform. Its API lets you generate documents, send them for signature and track their status. Companies use it to get contracts signed inside sales, HR or legal workflows. Access is through an API token from the account, and a sandbox environment is available for testing.
What the ZapSign API offers
Documents
Create documents from a PDF or from templates with dynamic fields.
Signers
Add, edit and remove signers, and set the signing order and the authentication method.
Status and download
Check who has already signed and download the signed document.
Templates
List templates and fill in variables automatically.
Webhooks
Receive events when a document is created, signed or refused.
How to access the ZapSign API
- With your company’s credentialsAn API token generated in the ZapSign account settings and sent with every request. A separate sandbox environment is available.
- Review the template and its fields before you allow automatic sending.
- Contracts contain personal and commercial data, so control who receives a copy.
- Validate in the test environment before using real credits.
Official documentation: docs.zapsign.com.br
What an iTeam agent does with the ZapSign API
Contract generated at close
When an opportunity is won in the CRM, the agent fills in the template with the customer's data and sends it for signature.
Reminder for pending signers
The agent tracks the status and reminds the pending signer on the agreed channel.
Paperless onboarding
In HR, the agent assembles the new hire's document kit and only notifies the manager when everything is signed.
Filed in the right place
When the signed webhook arrives, the agent downloads the PDF and saves it to the customer's folder and the CRM.
From the credential to the agent at work, with approval
Generate the token in ZapSign
In the ZapSign settings, generate the API token (start with the test environment) and register the templates you will use.
Set permissions per agent
In iTeam, the ZapSign credential goes into the vault and each agent gets a closed list of actions (create a document from a template, check status). Actions that change data require approval from a person.
Validate small, then scale
Start with one case: generate a test contract for an internal e-mail address. Once the result is checked, the process takes on more volume, always with an audit trail and approval wherever there is risk.
Ready-made AI teams for this work
Management reporting team
Revenue, margin, pipeline and cash in one report, built from your systems, with a short note on what changed and why.
Inventory planning team
Stock, sales and lead times are checked every day. You get a reorder list per SKU and a warning about what is not selling.
Procurement and quotes team
Requests go out to suppliers, quotes come back into one table, and the approver sees price, terms and past orders before saying yes.
Logistics and deliveries team
Routes, drivers and delivery status in one place, with customers told about delays before they have to ask.
Questions about the ZapSign API
Is the ZapSign API free?
The API is available on specific ZapSign plans, and sending documents follows the allowance or the per-document price of your plan. Check the ZapSign website.
Do I need to write code to use the ZapSign API with iTeam?
No. iTeam reads the ZapSign API documentation and builds the calls, and the deployment team adjusts the flow with you. Your company approves and follows up.
Is a signature made through the API equally valid?
Yes. The document is signed through the same ZapSign process; the API only automates creation, sending and tracking.
