Employee benefits and leave management with AI: requests, deadlines and questions resolved in chat
HR finds out that vacation is about to expire, and become payable double, when it is already too late. To add a dependent to the plan, the employee sends an e-mail, waits, sends again and calls. Each manager tracks the team's vacation in a different spreadsheet.
Leave and benefits with AI, step by step
Vacation planned in advance
The agent tracks accrual periods and warns the employee, the manager and HR before the deadline, suggesting dates that do not leave the team uncovered.
Request and approval in chat
The employee requests leave on WhatsApp or Teams, the manager approves with one click and the agent posts it to the payroll system for the payroll team to check.
Benefits without bureaucracy
Adding a dependent, changing a plan and replacing a card become guided requests, with the right documents collected at once.
Questions answered
The agent answers about co-payments, waiting periods and the rules of each benefit, based on the company's contracts and policies.
Less repetitive work. More control.
- Expired vacation avoided
- Managers with a view of the whole team
- Benefit requests resolved with fewer back-and-forths
- HR with time to look after people
Systems used in this solution
Ready-made AI teams for this work
Recruiting and screening team
Each application is read against the criteria you set, with a written reason. Recruiters decide; the team books the interviews.
Employee HR help desk
Questions about time off, benefits and payslips get a correct answer from your handbook. Sensitive topics go straight to HR.
Payroll and timesheet team
Hours, overtime, leave and changes are checked every pay period, so the run goes out right the first time.
Performance review team
Feedback and goals are collected as work happens, so the review is written from facts and not from memory.
Questions about leave and benefits with AI
Does the agent approve vacation on its own?
No. It organizes the request and checks rules and conflicts, and approval belongs to the manager and HR.
Does it integrate with benefits providers?
It integrates with platforms such as Caju and Flash when there is an API, and with insurers through spreadsheets and portals defined during implementation. Caju and Flash are Brazilian benefits platforms.
Does it work with our payroll system?
Yes. TOTVS RM, senior and others, to read vacation balances and post approved schedules.
Is dependents' health data protected?
Yes. It is sensitive data under data-protection law, such as Brazil's LGPD, and is restricted to those who need it, with an audit trail of every lookup.
