Wix API: what you can do and how to use it with AI agents
Wix offers APIs to access the data and features of its sites, such as the store (Wix Stores), orders, contacts, forms, bookings and blog. Agencies, app developers and companies that run their business on Wix sites use them. Access is with an account API key or an app authorized on the site.
What the Wix API offers
Store and products
Catalog, stock and prices of Wix Stores products.
Orders
Query and update orders and delivery status.
Contacts and CRM
Create contacts and labels for the site.
Forms
Read the submissions sent through the site's forms.
Bookings
Services, time slots and reservations in Wix Bookings.
Blog and content
Blog posts and the site's content collections.
How to access the Wix API
- With your company’s credentialsUses an API key generated in the Wix account, with the permissions you choose, or OAuth for apps installed on the sites.
- Give the key only the permissions it uses.
- Forms and contacts hold personal data: apply your data-protection rules, such as GDPR.
- Requests are rate limited per site.
Official documentation: dev.wix.com
What an iTeam agent does with the Wix API
Form lead with a fast reply
Each form submission becomes a labeled contact and the agent replies to the person with the next step.
Bookings through WhatsApp
The agent checks free slots in Wix Bookings and books the appointment the customer asks for.
Store order status
The agent tells the buyer how their Wix store order is progressing.
Blog posts as drafts
The agent creates the post draft from the approved outline, and someone reviews it before publishing.
From the credential to the agent at work, with approval
Generate the API key
In the Wix dashboard, create a key with the permissions you need and note the site identifier.
Store it in the iTeam vault
Add the key to the vault and set, per agent, the permitted areas (store, contacts, bookings).
Test with approval
Keep publishing and price changes under approval until the process is validated.
Ready-made AI teams for this work
WhatsApp customer service
Customers write at 11 p.m. and on Sundays. This team replies in seconds, with your prices and policies, and calls a person when it should.
Help desk support team
It reads each ticket, finds the answer in your docs and past replies, and drafts a response your agents can send or improve.
AI phone receptionist
It answers the phone, books the visit in your calendar and sends your team a short note about every call.
Online store support team
It looks up the real order in Shopify or WooCommerce and answers tracking, return and exchange questions in seconds.
Customer success team
It reads usage, tickets and CRM notes every week and tells your team which accounts need a call, and why.
Customer feedback analysis
It reads every comment, finds the themes behind the scores and tells each area what customers are asking it to fix.
Questions about the Wix API
Is the Wix API free?
API access usually has no separate cost, but features such as the store and bookings depend on the site's premium plan.
Do I need to write code to use the Wix API with iTeam?
Not necessarily. The iTeam deployment team sets up the integration from Wix's documentation.
Does it work for an agency's many sites?
Yes. Each site is authorized separately, and iTeam keeps credentials isolated per client.
