Getnet integration with AI agents: reconciliation and sales
Getnet is a Brazilian payment acquirer, part of the Santander group, with card terminals, payment links, e-commerce and Pix (Brazil's instant payment system). It serves physical and online merchants of many sizes. This page is for companies that sell in Brazil. With the API credentials that Getnet issues to the merchant, the agent looks up transactions, receivables and payment status to reconcile and alert your team.
What AI agents do with Getnet
Card reconciliation
The agent matches sales captured in Getnet with the orders and invoices in the ERP, by card brand and installment. Sales without an order, or orders without a sale, go to the finance queue.
Fees charged vs. fees contracted
For each receivable, the agent compares the MDR (merchant discount rate) and the early-payout fee applied with what the contract says. Recurring differences become a report for negotiating with the acquirer.
Receivables schedule
The agent builds the cash-in forecast from the receivables schedule and warns the CFO when the week will fall below what is needed.
Chargebacks with a deadline
Disputes enter a Pipe with an SLA, and the agent gathers the invoice, proof of delivery and customer history for the defense. A person approves the submission.
Connect Getnet once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Getnet, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Getnet and what it cost, all on record.
Ready-made AI teams for this work
Bank reconciliation team
Bank lines, Stripe payouts and ledger entries are matched each morning. You only see what did not match, with a reason.
Accounts payable team
Invoices arrive by e-mail and in shared folders. The team reads them, checks them and lines them up for your approval before the due date.
Collections team
Before and after each due date, customers get a clear reminder with a payment link. Disputes and promises to pay go to your team.
Cash flow forecast team
Every week the projection is rebuilt from your books, open invoices and bills, with a plain note on what changed and why.
Bookkeeping team
Transactions are categorized as they come in, receipts are matched, and the month-end close starts with a short list of questions.
Often used together with Getnet
Questions about Getnet and AI agents
Does iTeam integrate with Getnet?
Yes, using the APIs Getnet provides to merchants with their own credentials. When a data point is not in the API, we use the reconciliation files Getnet sends, and the scope is confirmed in the diagnosis.
Does the agent move money in Getnet?
Not by default. The main use is reading sales and receivables. Cancellations and refunds, if enabled, require human approval.
Is card data exposed?
The agent works with transaction and receivables data, without full card numbers. Access and queries are kept in the audit trail.
