Pagar.me integration with AI agents for billing
Pagar.me is a Brazilian online payments platform, owned by Stone, with checkout, cards, boleto (a Brazilian bank slip), Pix (Brazil's instant payment system), subscriptions and payment split. E-commerce stores, SaaS companies and marketplaces use it. This page is for companies that sell in Brazil. The agent uses the public Pagar.me API with your company's account key to look up orders and charges, generate payment links and Pix codes, and follow subscriptions.
What AI agents do with Pagar.me
Recovering declined cards
When a subscription renewal fails, the agent messages the customer on WhatsApp with a link to update the card or pay by Pix. It tries again on the days you agree.
Reconciliation with the ERP
The agent compares Pagar.me payments, fees and payouts with the receivables in the ERP and clears the ones that match. The differences are left for finance.
Split payments in a marketplace
In operations with recipients, the agent checks that each payout followed the right split rule and warns when a recipient has a pending registration issue.
Cancellation with retention
Subscription cancellation requests go through the agent first. It understands the reason and offers the alternatives your company has approved. The final decision follows the policy you set.
Connect Pagar.me once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Pagar.me, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Pagar.me and what it cost, all on record.
Ready-made AI teams for this work
Bank reconciliation team
Bank lines, Stripe payouts and ledger entries are matched each morning. You only see what did not match, with a reason.
Accounts payable team
Invoices arrive by e-mail and in shared folders. The team reads them, checks them and lines them up for your approval before the due date.
Collections team
Before and after each due date, customers get a clear reminder with a payment link. Disputes and promises to pay go to your team.
Cash flow forecast team
Every week the projection is rebuilt from your books, open invoices and bills, with a plain note on what changed and why.
Bookkeeping team
Transactions are categorized as they come in, receipts are matched, and the month-end close starts with a short list of questions.
Often used together with Pagar.me
Questions about Pagar.me and AI agents
Does iTeam integrate with Pagar.me?
Yes, through the public Pagar.me API, with your company's account secret key configured during deployment.
Can the agent refund payments?
Only with the permission and approval limit you define. Refunds above the limit wait for human approval.
Is the API key exposed?
No. Credentials are kept in iTeam's vault, do not appear in conversations, and every use is recorded in the audit trail.
