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iTeam
Integration · Finance, payments and banking Through the API

Iugu integration with AI agents

Iugu is a Brazilian payments platform built for recurring billing, with subscriptions, boletos (Brazilian bank slips), Pix (Brazil's instant payment system), cards and payment split for SaaS companies and marketplaces. This page is for companies that sell in Brazil. The agent calls the public Iugu API with the account token to look up invoices and subscriptions, generate duplicate copies and receive payment triggers.

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What AI agents do with Iugu

Card declined at renewal

When a subscription charge fails, the agent notifies the customer on WhatsApp or by e-mail with a link to update the payment method, and follows up until it is resolved.

Duplicate invoice without a ticket

A customer who asks for the boleto or Pix payment of an invoice gets a copy generated in Iugu on the spot, without going through finance.

Plan changes with a check

Upgrade and downgrade requests reach the agent, which calculates the effect on the invoice and leaves the change for approval.

Involuntary churn in view

Every month the agent separates cancellations caused by failed payment from voluntary ones and shows how much revenue was lost to expired cards.

How it works in iTeam

Connect Iugu once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in Iugu, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in Iugu and what it cost, all on record.
Questions

Questions about Iugu and AI agents

Does iTeam integrate with Iugu?

Yes. iTeam connects through the public Iugu API, which the iTeam HTTP tool learns from the official documentation.

Can the agent cancel subscriptions?

Only with permission. Cancellations, refunds and discounts require human approval by default, and every action is kept in the audit trail.

Does it work with payment split?

The agent can read invoices with split and check the payouts. Changes to split rules are made by your team.

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