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API guide · Productivity, documents and e-signature With your company’s credentials

Google Forms API: forms and responses with AI agents

The Google Forms API lets you create forms, change questions and read responses programmatically. HR, operations and marketing teams that collect data through forms use it to act on the answers. Access is through OAuth 2.0 or a Google Workspace service account.

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API guide

What the Google Forms API offers

Forms

Create forms and add, edit or remove questions.

Responses

List and read the submitted responses.

Watches (notifications)

Get an alert about new responses or changes through Pub/Sub.

Settings

Adjust options such as quiz mode.

How to access the Google Forms API

  • With your company’s credentialsOAuth 2.0 with Forms scopes, or a service account with delegation in Google Workspace.
  • Responses may contain personal data, so define who sees the summaries.
  • Watch notifications expire and must be renewed.
  • Read quotas apply per Google Cloud project.

Official documentation: developers.google.com/forms/api

What an iTeam agent does with the Google Forms API

A response that becomes an action

Each request submitted in the form becomes a ticket or task with a summary written by the agent.

Engagement survey summarized

The agent reads the open-ended answers and groups themes, without exposing who responded.

Registration confirmed

People who sign up receive confirmation and instructions from the agent by e-mail or WhatsApp.

Form generated on demand

A manager describes what to collect and the agent creates the form for review.

From the credential to the agent at work, with approval

01

Enable the API and the access

Enable the Forms API in Google Cloud and authorize access to the forms with OAuth or a service account.

02

Store the access and limit what each agent does

The Google Forms access is registered in the iTeam vault. You choose which agents use it and what they can do (read responses, create a form), with a cost ceiling and a record of every call.

03

Run the pilot with approval

In the pilot, submit a test response and watch the agent handle it. The team approves sensitive actions and follows the call history in iTeam.

Questions

Questions about the Google Forms API

Is the Google Forms API free?

The Google Forms API is free within the Google Cloud quotas.

Do I need to write code to use the Google Forms API with iTeam?

Not necessarily. The iTeam deployment team sets up the Google Forms access and each agent's actions from the documentation; IT only releases the credential and reviews the permissions.

Do I need to link the form to a spreadsheet?

No. The agent reads the responses directly through the API, but it can also use the linked spreadsheet if that flow already exists.

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