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iTeam
Integration · Finance, payments and banking Through the API

PagSeguro integration for AI agents

PagSeguro, from PagBank, offers card terminals, online checkout, payment links and a digital account. Merchants and companies of all sizes in Brazil use it. This page is for companies that sell in Brazil. The agent calls the public PagBank/PagSeguro API with the account token to look up transactions, create charges and payment links and receive status notifications.

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Integration

What AI agents do with PagSeguro

Payment link in the middle of the chat

When the customer confirms the order on WhatsApp, the agent generates the PagSeguro link with the right amount and follows up until payment is confirmed. The order then moves on to picking automatically.

Declined payment, new attempt

The agent spots declined transactions and contacts the customer to try another card or Pix, without exposing sensitive data in the conversation.

Receivables reconciliation

Every day it matches terminal and online sales against PagBank receivables and the ERP. Differences in fees or amounts go to finance to review.

Chargeback with the file ready

When a dispute arrives, the agent gathers the order, invoice and proof of delivery and builds the case file. Someone in finance reviews it and submits the defense.

How it works in iTeam

Connect PagSeguro once. The agents use it within your rules.

  • Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
  • Each agent gets the right accessYou decide what each agent can read or do in PagSeguro, by area and by person.
  • Human approval where it mattersSensitive actions wait until someone with the authority approves them.
  • A trail and a cost for every actionWho asked, what the agent did in PagSeguro and what it cost, all on record.

Often used together with PagSeguro

Questions

Questions about PagSeguro and AI agents

Does iTeam integrate with PagSeguro?

Yes. iTeam connects through the public PagBank/PagSeguro API, which iTeam's HTTP tool learns from the documentation.

Does the agent see customers' card data?

No. Card data stays in the PagSeguro environment. The agent works with transaction status and amounts, within the permissions you grant and with a record in the audit trail.

Does it work with card terminals?

Terminal sales appear in the account's transactions, so the agent can reconcile them with everything else.

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