Intelipost integration with AI agents for shipping and delivery
Intelipost is a Brazilian freight management platform for e-commerce and industry, with carrier rate quotes, unified tracking and freight auditing. This page is for companies that ship in Brazil. The agent uses the Intelipost API, with your company's account key, to quote freight, look up unified tracking and follow delivery exceptions.
What AI agents do with Intelipost
Where is my order, across every carrier
The customer asks about an order, and the agent checks Intelipost's unified tracking, whatever the carrier. The answer includes the updated delivery estimate.
Exceptions handled on time
An address not found or a recipient not at home becomes a task in a Pipe with an SLA. The agent contacts the customer to correct the data and informs the carrier.
Delays flagged early
The agent identifies deliveries past their estimate and tells the customer the new date. Support gets fewer where-is-my-order tickets.
Performance by carrier
At the end of the month, the agent shows on-time delivery and exceptions by carrier and region. Logistics uses the summary to renegotiate or switch partners.
Connect Intelipost once. The agents use it within your rules.
- Through the APIConnected through the app’s API: iTeam learns the endpoints from the documentation and the scope is confirmed in the diagnosis.
- Each agent gets the right accessYou decide what each agent can read or do in Intelipost, by area and by person.
- Human approval where it mattersSensitive actions wait until someone with the authority approves them.
- A trail and a cost for every actionWho asked, what the agent did in Intelipost and what it cost, all on record.
Ready-made AI teams that use Intelipost
Often used together with Intelipost
Questions about Intelipost and AI agents
Does iTeam integrate with Intelipost?
Yes, through the Intelipost API, using the API key of your company's account.
Can the agent switch an order's carrier?
It can prepare the change based on the quote, but the decision stays with logistics, through approval in the Pipe.
Is delivery data safe?
The agent accesses only the orders in the workflow and records every query and message in the audit trail.
