Eduzz API: sales, subscriptions and students with AI agents
Eduzz is a Brazilian platform for selling digital products, and it offers an API and event notifications for creators and integrators. With them you can look up sales, subscriptions and customers and react to purchase events. Access is with the credentials of the creator's account.
What the Eduzz API offers
Sales
Look up sales by period, status and product.
Subscriptions
Follow subscriptions, renewals and cancellations.
Customers
Look up buyer data.
Products
List products and offers.
Event notifications
Receive alerts for approved purchases, generated boletos, refunds and more.
How to access the Eduzz API
- With your company’s credentialsAPI credentials generated in the creator's account on Eduzz. Confirm the current authentication format in the dashboard.
- Buyer data is personal data under Brazil's data-protection law (LGPD).
- Refunds always need human approval.
- Respect the rules on contact and opting out.
What an iTeam agent does with the Eduzz API
Unpaid boletos and Pix
The agent receives the boleto-generated event, a Brazilian bank-slip payment, and reminds the buyer before the due date.
Subscription at risk
Renewal failures trigger contact from the agent with the link to update the payment.
Access support
A student asks how to get access and the agent checks the purchase and sends the step-by-step.
Launch report
The agent consolidates sales by offer and affiliate during the launch.
From the credential to the agent at work, with approval
Generate the credentials in Eduzz
In the Eduzz dashboard, generate the API credentials and configure the notification URL that iTeam provides.
Set permissions per agent
In iTeam, the Eduzz credential goes into the vault and each agent gets a closed list of actions (look up sales, read subscriptions). Actions that change data require approval from a person.
Validate small, then scale
Start with one case: simulate a purchase event and watch the agent react. Once the result is checked, the process takes on more volume, always with an audit trail and approval wherever there is risk.
Ready-made AI teams for this work
WhatsApp customer service
Customers write at 11 p.m. and on Sundays. This team replies in seconds, with your prices and policies, and calls a person when it should.
Help desk support team
It reads each ticket, finds the answer in your docs and past replies, and drafts a response your agents can send or improve.
AI phone receptionist
It answers the phone, books the visit in your calendar and sends your team a short note about every call.
Online store support team
It looks up the real order in Shopify or WooCommerce and answers tracking, return and exchange questions in seconds.
Customer success team
It reads usage, tickets and CRM notes every week and tells your team which accounts need a call, and why.
Customer feedback analysis
It reads every comment, finds the themes behind the scores and tells each area what customers are asking it to fix.
Questions about the Eduzz API
Is the Eduzz API free?
API access is offered to creators on the platform; the fees are Eduzz's fees on sales.
Do I need to write code to use the Eduzz API with iTeam?
No. iTeam reads the Eduzz API documentation and builds the calls, and the deployment team adjusts the flow with you. Your company approves and follows up.
Does it work for affiliates?
Resources vary by profile. In general, the creator has fuller access; we confirm the scope in the diagnosis.
